Plattform

Implementering och migrering

Att förändra kärninfrastrukturen är ett stort åtagande. Vi erbjuder en strukturerad väg med minskad risk från ert äldre system till Debbie. En typisk implementering tar 12 veckor.

A derisked migration path

We do not believe in "lift and shift." Moving to a new platform is the perfect time to optimize policies, clean up data, and remove redundant manual workflows. Our implementation engineers work alongside your team to map out the exact migration path.

1

Process Mapping

We begin by mapping your current workflows, communication templates, and collection policies. We then identify how these translate into Debbie's automated engine, finding opportunities to improve recovery rates along the way.

2

System Integration

Our engineers assist your IT team in connecting Debbie to your ERP, CRM, or custom data warehouse via our REST API. We test the data flow in a dedicated sandbox environment.

3

Data Migration

Active cases require extreme care. We migrate your historical case data, matching statuses and outstanding balances precisely, ensuring no case gets lost or miscategorized during the transition.

4

Training & Go-Live

Your team receives hands-on training with the new platform. Go-live is typically phased — starting with new cases or a specific portfolio segment before rolling out entirely.

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