Debbie
Product

Custom Workflow Builder

Design your operational logic without writing a single line of code.

No-Developer Customization

Collection policies shouldn't be hardcoded into legacy backends. Debbie’s workflow builder empowers your operations team to design, test, and deploy complex communication and escalation paths visually.

  • Drag-and-drop rule creation.
  • Branch logic based on balance, age, or debtor behavior.
  • Deploy operational changes instantly without IT tickets.
Workflow Builder
Invoice Overdue
Wait 5 days
Send SMS
Live Impact
Recovery Est.
+4.2%
Task Load
+12h

Instant Impact Feedback

Every workflow change has operational consequences. The platform provides instant feedback on how a new rule will affect caseworker load, overall collection rates, and debtor satisfaction scores before you deploy it to production.

  • Simulate workflow impact against historical portfolio data.
  • Prevent rules that would overwhelm call centers.
  • Optimize for both recovery rate and operational cost.
Simulation: Rule Change BREADY
+2.1%
Est. Recovery Lift
+40h
Est. Monthly Task Load

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