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Implementation & Migration
Changing core infrastructure is a serious undertaking. We provide a structured, derisked path from your legacy system to Debbie. A typical implementation takes 12 weeks.
A derisked migration path
We do not believe in "lift and shift." Moving to a new platform is the perfect time to optimize policies, clean up data, and remove redundant manual workflows. Our implementation engineers work alongside your team to map out the exact migration path.
Process Mapping
We begin by mapping your current workflows, communication templates, and collection policies. We then identify how these translate into Debbie's automated engine, finding opportunities to improve recovery rates along the way.
System Integration
Our engineers assist your IT team in connecting Debbie to your ERP, CRM, or custom data warehouse via our REST API. We test the data flow in a dedicated sandbox environment.
Data Migration
Active cases require extreme care. We migrate your historical case data, matching statuses and outstanding balances precisely, ensuring no case gets lost or miscategorized during the transition.
Training & Go-Live
Your team receives hands-on training with the new platform. Go-live is typically phased — starting with new cases or a specific portfolio segment before rolling out entirely.