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Produkt
Omnikanalstyring
Nå skyldnere der de er, gjennom kanalene de faktisk bruker, med etterprøvbar levering.
Innebygde nordiske kanaler
Debbie samordner kommunikasjon via brev, SMS, e-post og automatiske utgående samtaler. I Norden integrerer vi direkte med e-Boks (DK), DigiPost (NO) og Kivra (SE) for sikker og verifiserbar levering av sensitive innkrevingsvarsler.
- Juridisk etterlevelse via sikre digitale postintegrasjoner.
- Automatisk kanalreserve hvis hovedmetoden feiler.
- Tone og språk tilpasses den enkelte skyldnerprofilen.
e-Boks
Denmark
Kivra
Sweden
DigiPost
Norway
Global
SMS / Email / Print
Interaksjonsstrøm i sanntid
Følg engasjement i sanntid. Se nøyaktig når en skyldner åpner en e-post, viser en faktura eller klikker på en betalingslenke. Dataene går direkte inn i tidslinjen for saken og viser neste beste handling.
- Stopp sprett umiddelbart med Cosmos e-postvalidering.
- Ikke kast bort tid på blindspor – bruk reservekanalen umiddelbart.
- Utløs automatiske samtaler eller brev basert på ulest-status.
Interaksjonsstrøm
09:00 AM
e-Boks DK reminder sent successfully.
09:01 AM
Cosmo Alert: Primary email full.
BOUNCE_PREVENTED
09:02 AM
Fallback workflow triggered. SMS dispatched.
11:45 AM
Debtor viewed interactive invoice.